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Author:
Peggy Carlaw
[
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]
Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
Edition
:
1
Year
:
2002
ISBN
:
0071388885
ISBN 13
:
9780071388887
Malcolm Carlaw
Peggy Carlaw
Vasudha Kathleen Deming
Kurt Friedmann
Mcgraw-hill
Books
1