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  Title Copies
Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff 
Edition: 1 
Year: 2002 
ISBN: 0071388885 
ISBN 13: 9780071388887 
 1 
Managing for Dummies (For Dummies) 
Year: 2007 
ISBN: 0470056894 
ISBN 13: 9780470056899 
 1 
MCSE Training Kit Microsoft Windows 2000 Active Directory Services (It-Training Kit) 
Edition: First Edition, Fourth Printing 
Year: 2000 
ISBN: 0735609993 
ISBN 13: 9780735609990 
 1 
MCSE Training Kit, Microsoft Windows 2000 Network Infrastructure Administration (It-Training Kit) 
Year: 2000 
ISBN: 1572319046 
ISBN 13: 9781572319042 
 1 
Meeting and Event Planning For Dummies 
Edition: 1 
Year: 2003 
ISBN: 0764538594 
ISBN 13: 9780764538599 
 1 
Microsoft Windows 2000 Core Requirements, Exam 70-215: Microsoft Windows 2000 Server 
Year: 2000 
ISBN: 1572319038 
ISBN 13: 9781572319035 
 1 
More Joel on Software 
Edition: 1st ed. 
Year: 2008 
ISBN: 1430209879 
ISBN 13: 9781430209874 
 1 
Now What? 
Year: 2016 
ISBN: 1907451048 
ISBN 13: 9781907451041 
 1 
OAuth 2.0: Getting Started in Web-API Security (API University Series) (Volume 1) 
Edition: 1 
Year: 2015 
ISBN: 1507800916 
ISBN 13: 9781507800911 
 1 
Operations Management (5th Edition) 
Edition: 5 
Year: 2007 
ISBN: 0273708473 
ISBN 13: 9780273708476 
 1 
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